Refund policy

Every Known For piece is personalized and made to order just for you, so we don't offer refunds, returns or exchanges, including for size. Please check the size finder and garment measurements on each product page before you order.

Something wrong with your order? We'll make it right.
If your item arrives with a print error, a defect or damage, or you received the wrong item, we'll send you a free replacement. Just contact us within 30 days of receiving your order.

How to request a replacement
Email us at contact@knownfor.shop within 30 days of delivery and include:

- your order number
- a short description of the problem
- a clear photo showing the issue
We'll review it and get back to you. There's no need to send the original item back unless we ask.

Please double-check your personalization. We print your text exactly as you enter it, so please check names, dates and spelling before you place your order. Typos entered at checkout aren't covered.

Changes and cancellations
Production starts soon after you order. If you need to change or cancel, email us right away. If your order hasn't gone into production yet, we'll do our best to help.